Privacy

Your information, handled with care

Effective date: 12 September 2025

This Privacy Policy explains what data we collect, how we use it, and the choices you have. If anything is unclear, please contact us using the details below.

Who we are

zexizikzen (Registration No. 45248123)

Address: Flat 66 Harrison Union, Kimberlytown, CF62 3HX, United Kingdom

Phone: +445259714713 · Email: [email protected]

For data protection purposes, we act as the Data Controller for personal data described in this policy.

Data we collect

Information you provide
  • Contact form details (name, email, message)
  • Newsletter sign‑up email address
  • Support requests and feedback
  • Purchase or invoice details if you buy our digital guides
Information we collect automatically
  • Device, browser, and approximate location (via analytics)
  • Pages viewed, time on page, referring sites
  • Cookies and similar technologies for performance and analytics

We do not use precise geolocation or collect sensitive categories of data.

Cookies and tracking

We use cookies to operate the site and to understand usage through analytics. From the cookie bar you can accept all, decline, or customize categories (analytics, performance). Your choice is stored in your browser.

  • Strictly necessary cookies: required for basic site functions.
  • Analytics cookies: help us measure visits and improve content.
  • Performance cookies: improve speed and reliability.
You can change your choice anytime by clearing site data in your browser or reloading the page to open the cookie bar.

How we use your data

  • Provide and improve our website and digital guides
  • Respond to inquiries and support requests
  • Send optional email updates if you subscribe (you can unsubscribe anytime)
  • Maintain security, prevent fraud, and comply with legal obligations

Legal bases for processing (EEA/UK)

  • Consent (newsletter, analytics where required)
  • Contract (providing purchased digital products)
  • Legitimate interests (site operations, security, product improvement)
  • Legal obligation (tax, accounting, and regulatory requirements)

Sharing and processors

We do not sell your personal information. We may share limited data with service providers that help us operate the site, subject to appropriate safeguards:

  • Analytics platforms (e.g., Google Analytics) to measure site usage
  • Email services for newsletters and support replies
  • Payment and invoicing providers if you purchase a digital guide

These providers process data only on our instructions and under contractual confidentiality obligations.

International transfers

If data is transferred outside the UK/EEA, we use lawful transfer mechanisms such as Standard Contractual Clauses and provider-specific safeguards.

Data retention

We keep data only as long as necessary for the purposes described above:

  • Contact messages: up to 24 months
  • Newsletter emails: until you unsubscribe
  • Purchase records: up to 7 years for accounting/legal compliance
  • Analytics: retained per provider defaults or as configured to minimize retention

Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. Where processing relies on consent, you may withdraw consent at any time.

To exercise rights, email: [email protected]. We may need to verify your identity.

If you are in the UK/EEA, you can also lodge a complaint with your data protection authority.

US state privacy disclosures

We do not sell or share personal information for cross‑context behavioral advertising. You can submit access or deletion requests by emailing [email protected].

Security

We use reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure; please contact us if you have specific concerns.

Children

Our site is intended for general audiences and not directed to children under 13. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. We will revise the “Effective date” above and, where appropriate, notify you by a site notice.

Contact

zexizikzen

Flat 66 Harrison Union, Kimberlytown, CF62 3HX · United Kingdom

Phone: +445259714713 · Email: [email protected]